Consultation
The engagement begins with a confidential consultation to understand your circumstances, family situation and long-term objectives. You will leave with a clear view of the visa options applicable to your matter, and those that are not.
Strategy and engagement
Should you wish to proceed, we issue a written agreement setting out scope, fees and timelines for your approval before any work commences.
Preparation and lodgement
Documents are collected through our secure ARCHER portal. We prepare all forms and supporting submissions, and lodge with the Department of Home Affairs, Administrative Review Tribunal, sponsor or relevant assessing authority on your behalf.
Decision and next steps
We manage all correspondence with the Department, respond to any requests for further information, and, on receipt of a decision, advise on its implications and the subsequent steps, including pathways to permanent residency or citizenship.
One secure portal. Everything in one location.
On engagement, we establish your secure ARCHER client portal, where documents, correspondence and case milestones are consolidated in a single searchable location, providing a clear audit trail of all material lodged.
Open the portal- Document upload with checklist tracking
- Direct messaging with your advisor
- Case status and milestone visibility
- Secure storage of lodged applications and grant letters